We prioritize the swift and effective delivery of your orders. To help you understand our shipping policy, here are the essential details:
1. Order Delivery Time:
Your order will typically arrive within 1-10 business days, excluding weekends and public holidays.
2. Calculation of Shipping Fees:
Shipping costs are based on the destination of your order. You can view the shipping fees at checkout before finalizing your purchase. Here are the fees for various locations:
Cairo & Giza: 50 EGP
Alexandria: 60 EGP
Red Sea: 100 EGP
North Coast: 100 EGP
Upper Egypt: 80 EGP
Lower Egypt: 80 EGP
3. Estimated Delivery Times:
Delivery times vary by location, and our courier service will contact you to arrange a delivery time.
4. Order Tracking Information:
The courier service will keep you updated on your delivery status via call or text once your order is dispatched. For additional information, please contact us through Instagram direct message.
5. Modifying or Cancelling Orders:
If you need to change or cancel your order, please inform us within 10 hours of making your purchase. Be aware that once an order is processed and sent out, cancellation may not be possible.
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